Introduction

In the interests of transparency and to abide by new guidelines from the EU General Data Protection Regulation (GDPR), this privacy statement describes how we, Stretch Tent Supplies UK, collect data (including personal information), why we collect it, how we store it, and how we use it.

This Privacy Statement was published and last updated on May 25th, 2018.

What information we collect about you

Contact Form

When you interact with Stretch Tent Supplies UK as a user of this website to contact us via our contact form, we collect information about you such as your name, surname, company, post code and email address.

Quote Request

When visitors send a quote request from the website, we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We take your privacy very seriously and comply with the recent UK and EU law on handling cookies and provide (you) the user with means to remove such cookies or prevent your computer from accepting them in the future.

Browser specific instructions to block and remove cookies

Internet Explorer

http://support.microsoft.com/kb/196955

Firefox

http://support.mozilla.org/en-US/kb/Cookies

Google Chrome

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera

http://www.opera.com/browser/tutorials/security/privacy/

Safari

http://docs.info.apple.com/article.html?artnum=32467

Safari iOS

http://support.apple.com/kb/HT1677

Android

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en

Blackberry

Turn off cookies in the browser

Windows Phone

Changing privacy and other browser settings

Analytics

Stretch Tent Supplies UK uses the MonsterInsights EU Compliance plugin on our WordPress-run website, which anonymises IP addresses and disables UserID tracking on all Google Analytics hits, eCommerce hits, and form tracking hits. We also use this plugin to ask for your explicit consent to track analytics.

How we collect information

Stretch Tent Supplies UK collects the information described above through this website such as via the contact form and by recording data via the use of cookies; through membership applications; through emails, surveys, telephone communications, and in-person meetings; and through third party social networking websites such as Facebook, Instagram and LinkedIn.

How we use the information we collect

We only send essential communications to our clients or people who have opted in to receive communications from us about our specials.

How long we store information

In the case of communications about Stretch Tent Supplies UK specials, we retain personal information in our records until you notify us that you do not wish to be contacted by us. Through MailChimp, you are free to unsubscribe from our updates at any time.

Information about clients or those we work with in a professional capacity at Stretch Tent Supplies UK is held in our encrypted storage files for as long as you are a client of Stretch Tent Supplies UK.

The legal basis for holding your information

We collect the information described above on the basis of:

  • Your consent for us to use the information we have collected about you, as per Article 6(1)(a) of the GDPR
  • Our establishment of ‘legitimate interest’ to engage with you and enable you to participate in our activities, as per Article 6(1)(f) of the GDPR

In accordance with the new GDPR guidelines, you have the right to access personal information we hold about you. If you wish to exercise this right of access, please contact us at info@stretchtentsupplies.co.uk.

Changes to Stretch Tent Supplies UK’s Privacy Statement

We reserve the right to revise our privacy policy at any time in accordance with changing guidance on the collection of data and privacy. Should we change this statement, we will update this page accordingly.

If you wish to contact us about this Privacy Statement, please write to info@stretchtentsupplies.co.uk at any time.